FAQ

FAQ


1.    Is a referral required to visit your office?

A referral is not required to be seen at our office unless a referral is required by your insurance company.  It is the patient’s responsibility to insure that the appropriate referral is obtained, if required.

2.    What insurance do you accept?

We accept all insurances that have out-of-network benefits available.  We are only contracted with Medicare, Blue Medicare HMO, and Medicaid.  As a courtesy, OTS will file an insurance claim for you.  Please contact your insurance carrier if you have questions regarding your out-of-network benefits.

3.    Do you take x-rays on site?

If x-rays are deemed necessary at your visit they can be taken in our office.   Other specialty imaging studies such as MRI and CT scans are referred to one of several highly skilled and equipped local imaging facilities.

4.    How are prescriptions refilled?

Please contact our office at least 48 hours before you need a prescription refilled.  Once a request has been made time must be taken to provide accurate and appropriate medication type and dosage for your medical condition.  Thank you for your understanding with this policy.

5.    What can I expect at my first appointment?

If this is your first appointment with OTS please arrive at least ten minutes prior to your scheduled time so that necessary paperwork can be processed.  Please note, some of the forms required are available for download on our website and can be completed prior to your appointment.  Additionally, if you have insurance please bring your insurance card with you.  We understand that your time is valuable and our goal is to see you as promptly as possible.

6.    Wound care question?????

7.    Surgery scheduling question?????

8.    Hospital affiliation question????

3515 West Market Street Suite 110 Greensboro, North Carolina 27403 | p336.299.0099 f336.299.0080 | info@otspecialists.com